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This unit describes the skills and knowledge required to administer medications to people and monitor them, as per the delegation from a relevant health professional, in accordance with legislation and the employing organisation’s medication and delegation policies and practice. This unit applies to community services and health workers with the relevant authority in their state or territory to administer medication and monitor them as per the delegation from a relevant health professional.
This course describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks. This course applies to individuals working in a range of industry and work setting contexts.
This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.
This course is designed to equip support workers with the knowledge and skills necessary to provide effective support for clients with brain and/or spinal injuries. Topics include: NDIS code of conduct, support worker responsibilities, brain and spinal injury, types of brain and spinal injury, diagnosis, types of equipment and assistive devices, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
Bowel care is a routine part of personal support. It requires a specialist level of support where the participant is at risk of severe constipation or faecal incontinence. This course includes NDIS Code of Conduct, support worker roles and responsibilities, Infection Control and personal hygiene maintenance, basic anatomy and the digestive system, understanding of stool characteristics indication health bowel function, observing and recording any symptoms of bowel habit changes, understanding symptoms of intervention, intervention techniques and options, administering laxatives, suppositories, or enemas, administering other non-routine medication, maintaining hydration and nutrition requirements and reporting requirements.
Catheter care training is provided for support workers providing care to clients requiring catheter care. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags. Topics include: high intensity supports, healthcare support, individualised care plans, the urinary system, what is an urinary catheter?, types of urinary catheters, catheter problems – what to do, suprapubic catheter, catheter care, catheter equipment, requesting a review, communication Supports, principles of infection control, progress notes, reporting, confidentiality, privacy and documentation requirements.
This module includes NDIS codes of conduct, high intensity supports, Infection control, PPE, roles of support workers and healthworkers, common equipment, safe environment policy, wound assessments, risk factors for pressure wounds, phases of healing, dressing selection, pressure relieving equipment, layers of the skin,trequesting a review, communication supports, reporting, confidentiality, privacy and documentation requirements and progress notes.
This course describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
This course describes the performance outcomes, skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This course applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.
This course includes the knowledge required when supporting a participant who requires support with managing their diabetes. Topics include: NDIS of conduct, role of the support worker, what is diabetes?, impact of diabetes, health related risks and complications, monitoring for problems, types of Insulin, insulin pumps, drawing up insulin, inject medication, storage of medication, side effects of medication, Australian dietary guidelines, communication supports, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation requirements.
This course is designed to equip support workers with the knowledge and skills necessary to provide effective dysphagia support in accordance with NDIS guidelines. Participants will learn about dysphagia, dysphagia symptoms, challenges for the person with dysphagia, role of food and meals, Australian dietary guidelines for healthy eating, swallowing, GERD, diagnosis, oral hygiene, assistive devices, safe feeding techniques, muscle problems, dysphagia treatment and healthcare support, progress notes, reporting, confidentiality and privacy requirements.
The context of this course is designed to Equip Support Workers with the knowledge and skills to provide effective Seizure/Epilepsy support in accordance with NDIS guidelines. Topics include: NDIS codes of conduct, role of a support worker, NDIS high intensity supports, common and participant specific communication supports, infection control and PPE, impacts of associated health conditions, causes and impacts of epilepsy, seizure types and recurrence, roles and responsibilities of individuals supporting seizure and epilepsy- related needs, helping during a seizure, types of equipment, epilepsy medication in emergency situations, addressing risks associated with epilepsy, understanding elevated risks associated with epilepsy, identifying seizure triggers and prevention strategies, diagnosis and treatment of epilepsy, epilepsy management plans, epilepsy management and medication, progress notes and reporting, confidentiality. privacy and documentation Requirements
This unit will help with information on why as we age our risk of falls increases. It will also provide information on how to prevent falls from occurring and exercises to help with strengthening clients muscles and core to prevent falls. Topics include: falls prevention strategies, risk factors, sensory decline, exercises to build strength, incontinence, nutrition, footcare and footwear, reducing risk in the home, visual impairment, common conditions that impact vision, other health conditions to consider, falls prevention guidelines, progress notes, documentation, confidentiality and privacy requirements.
This course describes theskills and knowledge required to develop and facilitate person-centred strategies for participation in various community settings, functions and activities to enhance the psychosocial well-being and lifestyle of a person with disability. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This coures describes the skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This course applies to workers in varied care and support contexts.
This course describes the skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person receiving care or support. This course applies to workers in varied care and support services contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This course applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.
Lifting and handling equipment plans an important role in helping people to retain independence whilst also reducing the risk of injuries and accidents for carers. Using equipment to move and handle your clients helps to promote comfort and confidence and eliminates the risk of injuries and long-term health issues. Musco-skeletal injuries are prevalent among support workers. Using and having access to suitable manual handling equipment can help lower your risk of injury. Topics include: Duty of care, manual handling, identifying hazards, hoist operations, pelican belts and slide boards, other types of equipment, stand pivot transfers, communication supports, infection control, good personal hygiene, PPE, progress notes, reporting, confidentiality and reporting requirements.
This course describes the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations. This course applies to workers who provide care or support under direct or indirect supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.
This unit is to help to understand through a pain management plan, healthcare providers help people manage all kinds of pain. Topics include: pain management, types of pain, understanding pain, diagnosis, pain management techniques, measuring pain, differences in pain medications for the aged, treatment and management of pain for the aged, other forms of pain relief, arthritis and pin, documentation, confidentiality, privacy and reporting requirements and progress notes.
This course is designed to equip support workers with the knowledge and skills necessary to provide effective dysphagia support in accordance with NDIS guidelines. Participants will learn about dysphagia, dysphagia symptoms, challenges for the person with dysphagia, role of food and meals, Australian dietary guidelines for healthy eating, swallowing, GERD, diagnosis, oral hygiene, assistive devices, safe feeding techniques, muscle problems, dysphagia treatment and healthcare support, progress notes, reporting, confidentiality and privacy requirements.
Personal care is assistance given to elderly or infirm people who have specific physical needs and have difficulty in taking care of themselves. You can help by assisting these people with everyday activities such as dressing, bathing, cooking and many more. Personal care can include but is not limited to; bathing and showering, including bed-baths, applying lotions and creams as required, dressing and getting ready for bed, oral hygiene, continence care and much more. Topics include: What is personal care?, building trust, activities of daily living, preparation to provide personal care, safe work procedures, risk factors, duty of care, personal hygiene, drying and dressing, meal preparation, mobility assistance, principles of infection control, good personal hygiene and PPE, progress notes, reporting, confidentiality and privacy requirements.
Professional boundaries are the limits to the relationship of a member of staff and a person in their care which allow for a safe, therapeutic connection between the staff member and that patient (and their nominated family, carers and friends), protecting both staff and patient/family. This course will provide you with information regarding professional boundaries and how to protect and keep your space. The course provides staff members with the knowledge and understanding around professional boundaries. Topics include qualities of a good support worker, building good boundaries in support work, crossing professional boundaries, why we need ethical standards?, privacy and confidentiality, friendships, tips for setting boundaries, reporting and documentation requirements and progress notes.
This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This course describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan. This course applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under direct or indirect supervision.
This course describes the skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability. Any identified issues of concern to be reported to the supervisor or professional health staff. This coursee applies to workers across a range of community services contexts.
This course is to provide consumers with updated knowledge on the guidelines regarding Restrictive practices. Topics include chemical, environmental, mechanical and physical restraints, seclusion, progress notes and reporting requirements.
This course includes the knowledge required when supporting a participant who requires subcutaneous injections. This may apply when administering a range of medications and includes guidance when supporting participants to manage their diabetes. Topics include: subcutaneous injections, principles of infection control, equipment required, types of subcutaneous injections, insulin pumps, drawing up insulin, injecting medication, complications of subcutaneous injections, medication storage, preparing for subcutaneous injections, diabetes, effects of low and high BSLs, importance of food and diet, types of insulin, documentation, reporting, confidentiality and privacy requirements and writing progress notes.
This course describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing. This course applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.
This unit is to provide clear guidelines regarding a Support Worker’s role when travelling with their clients on holidays. Topics include: Professional Boundaries, Ethical considerations, Providing Support, Confidentiality and Friendships, Drugs and Alcohol, Best Practice and relevant policies and procedures.
The context of this course is designed to equip Support Workers with the knowledge and skills to provide effective support for clients who have had a tracheostomy. Topics include: NDIS Code of conduct, role of support workers, healthcare support roles, tracheostomy, anatomy and health conditions, why are they performed, impact of associated health conditions, blocked tubes, common equipment, infection control, personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
This course is includes the skills and knowledge required when supporting clients using ventilators. Topics include: NDIS Code of Conduct, role of a support worker, healthcare support roles, what is a ventilator?, types of ventilators, associated health conditions, stoma and suctioning, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation Requirements.
This course describes the skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context.
This course describes the skills and knowledge required to work effectively in a disability support work context. The unit covers meeting job requirements, complying with organisational requirements and working in a disability sector context. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and will be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This course applies to all workers.
This course describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This course applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
This unit describes the skills and knowledge required to administer medications to people and monitor them, as per the delegation from a relevant health professional, in accordance with legislation and the employing organisation’s medication and delegation policies and practice. This unit applies to community services and health workers with the relevant authority in their state or territory to administer medication and monitor them as per the delegation from a relevant health professional.
Duration: 7 hrs
This course describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks. This course applies to individuals working in a range of industry and work setting contexts.
Duration: 3 hrs
This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.
Duration: 5 hrs
This course is designed to equip support workers with the knowledge and skills necessary to provide effective support for clients with brain and/or spinal injuries. Topics include: NDIS code of conduct, support worker responsibilities, brain and spinal injury, types of brain and spinal injury, diagnosis, types of equipment and assistive devices, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
Bowel care is a routine part of personal support. It requires a specialist level of support where the participant is at risk of severe constipation or faecal incontinence. This course includes NDIS Code of Conduct, Support Worker Roles and Responsibilities, Infection Control and personal hygiene maintenance, basic anatomy and the digestive system, understanding of stool characteristics indication health bowel function, observing and recording any symptoms of bowel habit changes, understanding symptoms of intervention, intervention techniques and options, administering laxatives, suppositories, or enemas, administering other non-routine medication, maintaining hydration and nutrition requirements and reporting requirements.
Catheter care training is provided for support workers providing care to clients requiring catheter care. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags. Topics include: high intensity supports, healthcare support, individualised care plans, the urinary system, what is an urinary catheter?, types of urinary catheters, catheter problems – what to do, suprapubic catheter, catheter care, catheter equipment, requesting a review, communication Supports, principles of infection control, progress notes, reporting, confidentiality, privacy and documentation requirements.
This module includes NDIS codes of conduct, high intensity supports, Infection control, PPE, roles of support workers and healthworkers, common equipment, safe environment policy, wound assessments, risk factors for pressure wounds, phases of healing, dressing selection, pressure relieving equipment, layers of the skin,trequesting a review, communication supports, reporting, confidentiality, privacy and documentation requirements and progress notes.
This course describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
This course describes the performance outcomes, skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This course applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.
Duration: 6 hrs
This course includes the knowledge required when supporting a participant who requires support with managing their diabetes. Topics include: NDIS of conduct, role of the support worker, what is diabetes?, impact of diabetes, health related risks and complications, monitoring for problems, types of Insulin, insulin pumps, drawing up insulin, inject medication, storage of medication, side effects of medication, Australian dietary guidelines, communication supports, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation requirements.
Duration: 2 hrs
This course is designed to equip support workers with the knowledge and skills necessary to provide effective dysphagia support in accordance with NDIS guidelines. Participants will learn about dysphagia, dysphagia symptoms, challenges for the person with dysphagia, role of food and meals, Australian dietary guidelines for healthy eating, swallowing, GERD, diagnosis, oral hygiene, assistive devices, safe feeding techniques, muscle problems, dysphagia treatment and healthcare support, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
The context of this course is designed to Equip Support Workers with the knowledge and skills to provide effective Seizure/Epilepsy support in accordance with NDIS guidelines. Topics include: NDIS codes of conduct, role of a support worker, NDIS high intensity supports, common and participant specific communication supports, infection control and PPE, impacts of associated health conditions, causes and impacts of epilepsy, seizure types and recurrence, roles and responsibilities of individuals supporting seizure and epilepsy- related needs, helping during a seizure, types of equipment, epilepsy medication in emergency situations, addressing risks associated with epilepsy, understanding elevated risks associated with epilepsy, identifying seizure triggers and prevention strategies, diagnosis and treatment of epilepsy, epilepsy management plans, epilepsy management and medication, progress notes and reporting, confidentiality. privacy and documentation requirements.
Duration: 2 hrs
This program is designed to equip you with the knowledge and skills necessary to prevent falls among older adults in the context of aged care settings. Falls are a significant concern in the elderly population, often leading to injuries, reduced mobility, and a decline in overall quality of life. By gaining a deeper understanding of falls prevention strategies and implementing evidence-based practices, you can make a substantial impact on the well-being of the elderly individuals under your care.
This course describes theskills and knowledge required to develop and facilitate person-centred strategies for participation in various community settings, functions and activities to enhance the psychosocial well-being and lifestyle of a person with disability. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This coures describes the skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This course applies to workers in varied care and support contexts.
This course describes the skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person receiving care or support. This course applies to workers in varied care and support services contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This course applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.
Lifting and handling equipment plans an important role in helping people to retain independence whilst also reducing the risk of injuries and accidents for carers. Using equipment to move and handle your clients helps to promote comfort and confidence and eliminates the risk of injuries and long-term health issues. Musco-skeletal injuries are prevalent among support workers. Using and having access to suitable manual handling equipment can help lower your risk of injury.
This course describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This course applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.
This course describes the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations. This course applies to workers who provide care or support under direct or indirect supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.
This unit is to help to understand through a pain management plan, healthcare providers help people manage all kinds of pain. Topics include: pain management, types of pain, understanding pain, diagnosis, pain management techniques, measuring pain, differences in pain medications for the aged, treatment and management of pain for the aged, other forms of pain relief, arthritis and pin, documentation, confidentiality, privacy and reporting requirements and progress notes.
PEG feeding training is provided for support workers providing care to clients requiring PEG feeding. The course provides staff members with the knowledge and understanding on performing PEG feeding and looking after a PEG. Topics include: scope of support worker responsibilities, other healthcare related roles, role of good enteral feeding, reasons for a PEG tube, types of gastrostomy tubes, functions of gastrostomy Tubes, nutrition, oral hygiene, improving mealtime experience, tube feeds, formulas, tube feeding plans, flushing gastrostomy tubes, issues with feeding pumps, medications, health related indicators, blocked tubes, principles of infection control, good personal hygiene, communication card resources, progress notes, reporting, confidentiality, privacy and documentation requirements.
Personal care is assistance given to elderly or infirm people who have specific physical needs and have difficulty in taking care of themselves. You can help by assisting these people with everyday activities such as dressing, bathing, cooking and many more. Personal care can include but is not limited to; bathing and showering, including bed-baths, applying lotions and creams as required, dressing and getting ready for bed, oral hygiene, continence care and much more.
Professional boundaries are the limits to the relationship of a member of staff and a person in their care which allow for a safe, therapeutic connection between the staff member and that patient (and their nominated family, carers and friends), protecting both staff and patient/family. This course will provide you with information regarding professional boundaries and how to protect and keep your space. The course provides staff members with the knowledge and understanding around professional boundaries. Topics include qualities of a good support worker, building good boundaries in support work, crossing professional boundaries, why we need ethical standards?, privacy and confidentiality, friendships, tips for setting boundaries, reporting and documentation requirements and progress notes.
This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This course describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan. This course applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under direct or indirect supervision.
This course describes the skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability. Any identified issues of concern to be reported to the supervisor or professional health staff. This coursee applies to workers across a range of community services contexts.
This course is to provide support workers with updated knowledge on the guidelines regarding Restrictive practices. Topics include chemical, environmental, mechanical and physical restraints, seclusion, progress notes and reporting requirements.
This course includes the knowledge required when supporting a participant who requires subcutaneous injections. This may apply when administering a range of medications and includes guidance when supporting participants to manage their diabetes. Topics include: subcutaneous injections, principles of infection control, equipment required, types of subcutaneous injections, insulin pumps, drawing up insulin, injecting medication, complications of subcutaneous injections, medication storage, preparing for subcutaneous injections, diabetes, effects of low and high BSLs, importance of food and diet, types of insulin, documentation, reporting, confidentiality and privacy requirements and writing progress notes.
This course describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing. This course applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.
This course describes the skills and knowledge required to assist with supporting people with disability in community participation and social inclusion using a person-centred approach. This involves enabling people to make choices to maximise their participation in various community settings, functions and activities to enhance psychosocial wellbeing and lifestyle in accordance with the person’s needs and preferences.
Duration: 3 hrs
This unit is to provide clear guidelines regarding a Support Worker’s role when travelling with their clients on holidays. Topics include: Professional Boundaries, Ethical considerations, Providing Support, Confidentiality and Friendships, Drugs and Alcohol, Best Practice and relevant policies and procedures.
Duration: 4 hrs
The context of this course is designed to equip Support Workers with the knowledge and skills to provide effective support for clients who have had a tracheostomy. Topics include: NDIS Code of conduct, role of support workers, healthcare support roles, tracheostomy, anatomy and health conditions, why are they performed, impact of associated health conditions, blocked tubes, common equipment, infection control, personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
This course is includes the skills and knowledge required when supporting clients using ventilators. Topics include: NDIS Code of Conduct, role of a support worker, healthcare support roles, what is a ventilator?, types of ventilators, associated health conditions, stoma and suctioning, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation requirements.
Duration: 4 hrs
This course describes the skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context.
This course describes the skills and knowledge required to work effectively in a disability support work context. The unit covers meeting job requirements, complying with organisational requirements and working in a disability sector context. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and will be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This course applies to all workers.
This course describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This course applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
This unit describes the skills and knowledge required to administer medications to people and monitor them, as per the delegation from a relevant health professional, in accordance with legislation and the employing organisation’s medication and delegation policies and practice. This unit applies to community services and health workers with the relevant authority in their state or territory to administer medication and monitor them as per the delegation from a relevant health professional.
Duration: 7 hrs
This course describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks. This course applies to individuals working in a range of industry and work setting contexts.
Duration: 3 hrs
This unit describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.
Duration: 5 hrs
This course is designed to equip support workers with the knowledge and skills necessary to provide effective support for clients with brain and/or spinal injuries. Topics include: NDIS code of conduct, support worker responsibilities, brain and spinal injury, types of brain and spinal injury, diagnosis, types of equipment and assistive devices, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
Catheter care training is provided for support workers providing care to clients requiring catheter care. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags. Topics include: high intensity supports, healthcare support, individualised care plans, the urinary system, what is an urinary catheter?, types of urinary catheters, catheter problems – what to do, suprapubic catheter, catheter care, catheter equipment, requesting a review, communication Supports, principles of infection control, progress notes, reporting, confidentiality, privacy and documentation requirements.
Catheter care training is provided for support workers providing care to clients requiring catheter care. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags. Topics include: high intensity supports, healthcare support, individualised care plans, the urinary system, what is an urinary catheter?, types of urinary catheters, catheter problems – what to do, suprapubic catheter, catheter care, catheter equipment, requesting a review, communication Supports, principles of infection control, progress notes, reporting, confidentiality, privacy and documentation requirements.
This module includes NDIS codes of conduct, high intensity supports, Infection control, PPE, roles of support workers and healthworkers, common equipment, safe environment policy, wound assessments, risk factors for pressure wounds, phases of healing, dressing selection, pressure relieving equipment, layers of the skin,trequesting a review, communication supports, reporting, confidentiality, privacy and documentation requirements and progress notes.
This course describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
This course describes the performance outcomes, skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This course applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.
Duration: 6 hrs
This course includes the knowledge required when supporting a participant who requires support with managing their diabetes. Topics include: NDIS of conduct, role of the support worker, what is diabetes?, impact of diabetes, health related risks and complications, monitoring for problems, types of Insulin, insulin pumps, drawing up insulin, inject medication, storage of medication, side effects of medication, Australian dietary guidelines, communication supports, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation requirements.
Duration: 2 hrs
This course is designed to equip support workers with the knowledge and skills necessary to provide effective dysphagia support in accordance with NDIS guidelines. Participants will learn about dysphagia, dysphagia symptoms, challenges for the person with dysphagia, role of food and meals, Australian dietary guidelines for healthy eating, swallowing, GERD, diagnosis, oral hygiene, assistive devices, safe feeding techniques, muscle problems, dysphagia treatment and healthcare support, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
The context of this course is designed to Equip Support Workers with the knowledge and skills to provide effective Seizure/Epilepsy support in accordance with NDIS guidelines. Topics include: NDIS codes of conduct, role of a support worker, NDIS high intensity supports, common and participant specific communication supports, infection control and PPE, impacts of associated health conditions, causes and impacts of epilepsy, seizure types and recurrence, roles and responsibilities of individuals supporting seizure and epilepsy- related needs, helping during a seizure, types of equipment, epilepsy medication in emergency situations, addressing risks associated with epilepsy, understanding elevated risks associated with epilepsy, identifying seizure triggers and prevention strategies, diagnosis and treatment of epilepsy, epilepsy management plans, epilepsy management and medication, progress notes and reporting, confidentiality. privacy and documentation requirements.
Duration: 2 hrs
This unit will help with information on why as we age our risk of falls increases. It will also provide information on how to prevent falls from occurring and exercises to help with strengthening clients muscles and core to prevent falls. Topics include: falls prevention strategies, risk factors, sensory decline, exercises to build strength, incontinence, nutrition, footcare and footwear, reducing risk in the home, visual impairment, common conditions that impact vision, other health conditions to consider, falls prevention guidelines, progress notes, documentation, confidentiality and privacy requirements.
This course describes theskills and knowledge required to develop and facilitate person-centred strategies for participation in various community settings, functions and activities to enhance the psychosocial well-being and lifestyle of a person with disability. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This coures describes the skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This course applies to workers in varied care and support contexts.
This course describes the skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person receiving care or support. This course applies to workers in varied care and support services contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This course applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.
Lifting and handling equipment plans an important role in helping people to retain independence whilst also reducing the risk of injuries and accidents for carers. Using equipment to move and handle your clients helps to promote comfort and confidence and eliminates the risk of injuries and long-term health issues. Musco-skeletal injuries are prevalent among support workers. Using and having access to suitable manual handling equipment can help lower your risk of injury.
This course describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This course applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.
This course describes the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations. This course applies to workers who provide care or support under direct or indirect supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.
This unit is to help to understand through a pain management plan, healthcare providers help people manage all kinds of pain. Topics include: pain management, types of pain, understanding pain, diagnosis, pain management techniques, measuring pain, differences in pain medications for the aged, treatment and management of pain for the aged, other forms of pain relief, arthritis and pin, documentation, confidentiality, privacy and reporting requirements and progress notes.
PEG feeding training is provided for support workers providing care to clients requiring PEG feeding. The course provides staff members with the knowledge and understanding on performing PEG feeding and looking after a PEG. Topics include: scope of support worker responsibilities, other healthcare related roles, role of good enteral feeding, reasons for a PEG tube, types of gastrostomy tubes, functions of gastrostomy Tubes, nutrition, oral hygiene, improving mealtime experience, tube feeds, formulas, tube feeding plans, flushing gastrostomy tubes, issues with feeding pumps, medications, health related indicators, blocked tubes, principles of infection control, good personal hygiene, communication card resources, progress notes, reporting, confidentiality, privacy and documentation requirements.
Personal care is assistance given to elderly or infirm people who have specific physical needs and have difficulty in taking care of themselves. You can help by assisting these people with everyday activities such as dressing, bathing, cooking and many more. Personal care can include but is not limited to; bathing and showering, including bed-baths, applying lotions and creams as required, dressing and getting ready for bed, oral hygiene, continence care and much more.
Professional boundaries are the limits to the relationship of a member of staff and a person in their care which allow for a safe, therapeutic connection between the staff member and that patient (and their nominated family, carers and friends), protecting both staff and patient/family. This course will provide you with information regarding professional boundaries and how to protect and keep your space. The course provides staff members with the knowledge and understanding around professional boundaries. Topics include qualities of a good support worker, building good boundaries in support work, crossing professional boundaries, why we need ethical standards?, privacy and confidentiality, friendships, tips for setting boundaries, reporting and documentation requirements and progress notes.
This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This course describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan. This course applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under direct or indirect supervision.
This course describes the skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability. Any identified issues of concern to be reported to the supervisor or professional health staff. This coursee applies to workers across a range of community services contexts.
This course is to provide support workers with updated knowledge on the guidelines regarding Restrictive practices. Topics include chemical, environmental, mechanical and physical restraints, seclusion, progress notes and reporting requirements.
This course includes the knowledge required when supporting a participant who requires subcutaneous injections. This may apply when administering a range of medications and includes guidance when supporting participants to manage their diabetes. Topics include: subcutaneous injections, principles of infection control, equipment required, types of subcutaneous injections, insulin pumps, drawing up insulin, injecting medication, complications of subcutaneous injections, medication storage, preparing for subcutaneous injections, diabetes, effects of low and high BSLs, importance of food and diet, types of insulin, documentation, reporting, confidentiality and privacy requirements and writing progress notes.
This course describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing. This course applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.
This course describes the skills and knowledge required to assist with supporting people with disability in community participation and social inclusion using a person-centred approach. This involves enabling people to make choices to maximise their participation in various community settings, functions and activities to enhance psychosocial wellbeing and lifestyle in accordance with the person’s needs and preferences.
This unit is to provide clear guidelines regarding a Support Worker’s role when travelling with their clients on holidays. Topics include: Professional Boundaries, Ethical considerations, Providing Support, Confidentiality and Friendships, Drugs and Alcohol, Best Practice and relevant policies and procedures.
Duration: 4 hrs
The context of this course is designed to equip Support Workers with the knowledge and skills to provide effective support for clients who have had a tracheostomy. Topics include: NDIS Code of conduct, role of support workers, healthcare support roles, tracheostomy, anatomy and health conditions, why are they performed, impact of associated health conditions, blocked tubes, common equipment, infection control, personal hygiene, progress notes, reporting, confidentiality and privacy requirements.
Duration: 2 hrs
This course is includes the skills and knowledge required when supporting clients using ventilators. Topics include: NDIS Code of Conduct, role of a support worker, healthcare support roles, what is a ventilator?, types of ventilators, associated health conditions, stoma and suctioning, principles of infection control, good personal hygiene, progress notes, reporting, confidentiality, privacy and documentation requirements.
Duration: 4 hrs
This course describes the skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context.
This course describes the skills and knowledge required to work effectively in a disability support work context. The unit covers meeting job requirements, complying with organisational requirements and working in a disability sector context. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and will be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This course applies to all workers.
This course describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This course applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
This unit describes the skills and knowledge required to administer medications to people and monitor them, as per the delegation from a relevant health professional, in accordance with legislation and the employing organisation’s medication and delegation policies and practice. This unit applies to community services and health workers with the relevant authority in their state or territory to administer medication and monitor them as per the delegation from a relevant health professional.
This course describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks. This course applies to individuals working in a range of industry and work setting contexts.
Bowel care is a routine part of personal support. It requires a specialist level of support where the participant is at risk of severe constipation or faecal incontinence. This course includes NDIS Code of Conduct, support worker roles and responsibilities, infection Control and personal hygiene maintenance, bowel health, basic anatomy and the digestive system, poor bowel health care, understanding of stool characteristics indication health bowel function, observing and recording any symptoms of bowel habit changes, understanding symptoms of intervention, intervention techniques and options, administering laxatives, suppositories, or enemas, administering other non-routine medication, maintaining hydration and nutrition requirements, communication and assistive technologies, progress notes, documentation, confidentiality, privacy and reporting requirements.
Catheter care training is provided for support workers providing care to clients requiring catheter care. The course provides staff members with the knowledge and understanding on performing safe changing and emptying of catheter bags. Topics include: high intensity supports, healthcare support, individualised care plans, the urinary system, what is an urinary catheter?, types of urinary catheters, catheter problems – what to do, suprapubic catheter, catheter care, catheter equipment, requesting a review, communication Supports, principles of infection control, progress notes, reporting, confidentiality, privacy and documentation requirements.
The context of this course is designed to Equip Support Workers with the knowledge and skills to provide effective Seizure/Epilepsy support in accordance with NDIS guidelines. Topics include: NDIS codes of conduct, role of a support worker, NDIS high intensity supports, common and participant specific communication supports, infection control and PPE, impacts of associated health conditions, causes and impacts of epilepsy, seizure types and recurrence, roles and responsibilities of individuals supporting seizure and epilepsy- related needs, helping during a seizure, types of equipment, epilepsy medication in emergency situations, addressing risks associated with epilepsy, understanding elevated risks associated with epilepsy, identifying seizure triggers and prevention strategies, diagnosis and treatment of epilepsy, epilepsy management plans, epilepsy management and medication, progress notes and reporting, confidentiality. privacy and documentation requirements.
This course describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
This course describes the performance outcomes, skills and knowledge required to assist with supporting the ongoing skill development of a person with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. This course applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.
This course describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The course applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
This unit will help with information on why as we age our risk of falls increases. It will also provide information on how to prevent falls from occurring and exercises to help with strengthening clients muscles and core to prevent falls. Topics include: falls prevention strategies, risk factors, sensory decline, exercises to build strength, incontinence, nutrition, footcare and footwear, reducing risk in the home, visual impairment, common conditions that impact vision, other health conditions to consider, falls prevention guidelines, progress notes, documentation, confidentiality and privacy requirements.
Duration: 2 hrs
This coures describes the skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This course applies to workers in varied care and support contexts.
This course describes the skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person receiving care or support. This course applies to workers in varied care and support services contexts. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This course applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.
This course describes the skills and knowledge required to lead and manage effective workplace relationships. The course applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
This course describes the skills and knowledge required to lead communication in the workplace within any industry. This course has a specific focus on the communication skills required for team leaders with responsibility for other workers.
This course describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace. The course applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context.
Lifting and handling equipment plans an important role in helping people to retain independence whilst also reducing the risk of injuries and accidents for carers. Using equipment to move and handle your clients helps to promote comfort and confidence and eliminates the risk of injuries and long-term health issues. Musco-skeletal injuries are prevalent among support workers. Using and having access to suitable manual handling equipment can help lower your risk of injury.
This course describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This course applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.
This course describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. This course applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.
This course describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The course applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
This course describes the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations. This course applies to workers who provide care or support under direct or indirect supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.
This unit is to help to understand through a pain management plan, healthcare providers help people manage all kinds of pain. Topics include: pain management, types of pain, understanding pain, diagnosis, pain management techniques, measuring pain, differences in pain medications for the aged, treatment and management of pain for the aged, other forms of pain relief, arthritis and pin, documentation, confidentiality, privacy and reporting requirements and progress notes.
PEG feeding training is provided for support workers providing care to clients requiring PEG feeding. The course provides staff members with the knowledge and understanding on performing PEG feeding and looking after a PEG. Topics include: scope of support worker responsibilities, other healthcare related roles, role of good enteral feeding, reasons for a PEG tube, types of gastrostomy tubes, functions of gastrostomy Tubes, nutrition, oral hygiene, improving mealtime experience, tube feeds, formulas, tube feeding plans, flushing gastrostomy tubes, issues with feeding pumps, medications, health related indicators, blocked tubes, principles of infection control, good personal hygiene, communication card resources, progress notes, reporting, confidentiality, privacy and documentation requirements.
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Personal care is assistance given to elderly or infirm people who have specific physical needs and have difficulty in taking care of themselves. You can help by assisting these people with everyday activities such as dressing, bathing, cooking and many more. Personal care can include but is not limited to; bathing and showering, including bed-baths, applying lotions and creams as required, dressing and getting ready for bed, oral hygiene, continence care and much more. Topics include: What is personal care?, building trust, activities of daily living, preparation to provide personal care, safe work procedures, risk factors, duty of care, personal hygiene, drying and dressing, meal preparation, mobility assistance, principles of infection control, good personal hygiene and PPE, progress notes, reporting, confidentiality and privacy requirements.
Professional boundaries are the limits to the relationship of a member of staff and a person in their care which allow for a safe, therapeutic connection between the staff member and that patient (and their nominated family, carers and friends), protecting both staff and patient/family. This course will provide you with information regarding professional boundaries and how to protect and keep your space. The course provides staff members with the knowledge and understanding around professional boundaries. Topics include qualities of a good support worker, building good boundaries in support work, crossing professional boundaries, why we need ethical standards?, privacy and confidentiality, friendships, tips for setting boundaries, reporting and documentation requirements and progress notes.
This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.
This course describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan. This course applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under direct or indirect supervision.
This course describes the skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability. Any identified issues of concern to be reported to the supervisor or professional health staff. This coursee applies to workers across a range of community services contexts.
This course is to provide support workers with updated knowledge on the guidelines regarding Restrictive practices. Topics include chemical, environmental, mechanical and physical restraints, seclusion, progress notes and reporting requirements.
This course includes the knowledge required when supporting a participant who requires subcutaneous injections. This may apply when administering a range of medications and includes guidance when supporting participants to manage their diabetes. Topics include: subcutaneous injections, principles of infection control, equipment required, types of subcutaneous injections, insulin pumps, drawing up insulin, injecting medication, complications of subcutaneous injections, medication storage, preparing for subcutaneous injections, diabetes, effects of low and high BSLs, importance of food and diet, types of insulin, documentation, reporting, confidentiality and privacy requirements and writing progress notes.
This course describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing. This course applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.
This course describes the skills and knowledge required to assist with supporting people with disability in community participation and social inclusion using a person-centred approach. This involves enabling people to make choices to maximise their participation in various community settings, functions and activities to enhance psychosocial wellbeing and lifestyle in accordance with the person’s needs and preferences.
This course describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. The course applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
This course describes the skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context.
This course describes the skills and knowledge required to work effectively in a disability support work context. The unit covers meeting job requirements, complying with organisational requirements and working in a disability sector context. This course applies to individuals who work with people with disability in a range of community services and health contexts. Work performed requires some discretion and judgement and will be carried out under regular direct or indirect supervision.
This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This course applies to all workers.
This course describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This course applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
This unit describes the skills and knowledge required to administer medications to people and monitor them, as per the delegation from a relevant health professional, in accordance with legislation and the employing organisation’s medication and delegation policies and practice. This unit applies to community services and health workers with the relevant authority in their state or territory to administer medication and monitor them as per the delegation from a relevant health professional.
This course describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The course applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
This course describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The course applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
This course describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The course applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
This course describes the skills and knowledge required to lead and manage effective workplace relationships. The course applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
This course describes the skills and knowledge required to lead communication in the workplace within any industry. This course has a specific focus on the communication skills required for team leaders with responsibility for other workers.
This course describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace. The course applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context.
This course describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This course applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.
This course describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The course applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
This course describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. This course applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.
This course describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The course applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
This course describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. The course applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
4A 9-13 Redmyre Road Strathfield NSW 2135
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