CHC33021 – Certificate III in Individual Support (Ageing and Disability)

This course is perfect for people who are seeking employment as entry-level care workers in the community and health care sector. It is also suitable for those already working in the industry who need to formalise their knowledge and skills in order to take the next step in their career.

This course especially suits people on VISAs with approval to work whilst in Australia and who are seeking employment (excluding SUB Class 500 visas)





Entry Requirements

  • Be the minimum age of 18 years old
  • Be proficient in the English language, with a good standard of literacy and numeracy skills
  • Have access to internet, webcam, email and MS Word, Adobe software and computer no older than 5 years
  • Have a current National Police Check
  • Have a NDIS Workers Screening Check (required by some workplaces)
  • Have a current Working with Children Check (required by some workplaces)
  • Must have a car and driving licence
  • Be willing to work a minimum of 15 – 20 hours per work
  • Maintain reasonable physical health and fitness as the role involves a variety of physical tasks, including providing direct personal care including manual handling and other physically demanding activities. Students also require a level of maturity with a genuine interest in working with older people
  • Must meet Support Worker recruitment requirements with either Meditech Staffing (NSW) or Colbrow Care (VIC) prior to commencing the course. *Successful recruitment with these organisations will result in being offered paid work placement hours.

Career Opportunities

Our specialised Certificate III in Individual Support qualification reflects a variety of job roles in the community services industry. These avenues include: Assistant in nursing, Community Care Worker, Disability Service Officer, In-Home Respite worker, Accommodation Support Worker, Community House Worker, Lifestyle Assistant, Home Care Assistant, Residential Care/Support Worker.


Training and Delivery Strategy

Classroom Training – Classroom sessions are scheduled over a 12-month duration. (excluding scheduled holiday breaks). Learning activities will reinforce theoretical knowledge, and workplace skills will be practiced and placed into context. Note: Refer to Training Schedule.

Assessment Support Sessions – Compulsory Assessment Support Sessions are offered to support learners in the completion of their assessments. Learners must attend online assessment support sessions as per their training schedule. Note: Refer to Training Schedule

eLearning Modules – Each unit of competency includes eLearning modules related to the topic. These must be completed in between attending classroom sessions as directed by the trainer/assessor. These modules are designed to reinforce theoretical concepts and will prepare learners with knowledge prior to attending the classroom sessions.

Coaching Sessions – Additional and optional 1:1 coaching sessions can be scheduled, as required with up to maximum of 4 x 1-hour sessions per learner over the duration of the course.

Work Placement – A total of 120 hours of work placement is undertaken throughout the duration of the course. Learners will complete their work placement as Home and Community Support Workers. Meditech Training College will organise the work placement for all learners in either Home and Community support work with Meditech Staffing (NSW) or Colbrow Care (VIC). If requested, we can also organise work placement in an Aged Care Support worker in an Aged Care Facility. Learners will be supervised during their work placement by an allocated workplace supervisor. 

Note: Paid work placement may be available * subject to successful recruitment and ongoing employment with Meditech Staffing (NSW) or Colbrow Care (VIC)

Workplace Observation – The Trainer/Assessor schedules at two visits to each learner at their work placement location, where practical demonstration is observed and assessed. It is anticipated that Trainer/Assessor will need to visit the learner in the workplace at least twice to conduct observation of workplace activities for these units and confirm competency with the Workplace Supervisor. If more visits are required, these will be coordinated with the employer and learner to ensure the learner is given access to clients that meet the support needs addressed in the assessment for the following units which are assessed during these visits.

Role Plays in Assessment

In this course, you will engage in both summative and formative assessments, involving tasks such as writing reports, creating portfolios, and participating in role-playing scenarios. 
Additionally, you will undertake various projects requiring independent research and respond to written and oral questions aimed at applying theoretical knowledge to practical situations.

We strongly encourage you to embrace the role play experience as an opportunity to practice and learn new skills We also recommend that you:

  • Complete the eLearning modules prior to commencing your assessment
  • Pair with a study buddy for mutual assistance with assessments and idea sharing.
  • Access online classrooms where trainers cover course content.
  • Engage in activities aligned with assessments to enhance understanding and skills.


Role-playing is integrated into certain course modules and serves as a practical component of assessments, including those during work placements.

Benefits of Role-Playing:
Meditech Training College ensure the inclusion of role-playing activities throughout your studies due to their interactive and beneficial nature. These activities offer opportunities for collaboration with peers, family, friends, and colleagues, providing the following advantages:

  • Enhanced decision-making and communication skills essential in health and community service settings.
  • Preparation for work placements by simulating scenarios encountered in the industry.
  • Development of practical knowledge and skills to be better prepared for roles in community services, particularly in sectors such as disability and aged care.

Recognition of Prior Learning (RPL) & Credit Transfer


Students who believe they are already competent in parts of the course may apply for RPL. An application for RPL may only be made after enrolment and must be made using the RPL Application Form that will be provided. RPL is a form of assessment and requires the same application of the principles of assessment and the rules of evidence which are applied in any form of competency-based assessment.

Credit Transfer

Students who have completed units of this course at other registered training organisations will be given a credit transfer on presentation of a verified transcript, award or Statement of Attainment.

If you believe you have relevant prior learning for RPL or Credit Transfer and can gather evidence to support this, please feel free to send us a message to discuss this with our team.

What does the program cover?


Work with diverse people

Follow safe work practices for direct client care
Apply basic principles and practices of infection prevention and control
Communicate and work in health or community services
Recognise healthy body systems
Provide support to people living with dementia
Provide individualised support
Support independence and wellbeing
Work effectively in aged care
Facilitate the empowerment of people receiving support
Contribute to ongoing skills development using a strengths-based appraoch
Work effectively in disability support

Work legally and ethically


Support community participation and social inclusion


Deliver care services using a palliative care approach

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$2,400.00 ONLY


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